Thursday, May 29, 2008

Lessons I've Learned Leading Change in Health Care and How I Learned Them...

The following is a summary of the presentation by Dr. Carolyn Kerrigan about her leadership experiences. She identified 7 key lessons that she learned along the way.

1. Work Smarter, Not Harder
2. Change is Awkward
3. Measure! - If you measure it, you can manage it.
4. Innovate and Customize
5. Walk the Talk
6. Be tenacious
7. Engage the Players! - Are the players engaged, if YES, then proceed, if NO, then stop!

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